The Unintentional Nonconformist: Habits Promote Resistance to Social influence
Abstract
This research tests a novel source of resistance to social influence—the automatic repetition of habit. In three experiments,
participants with strong habits failed to align their behavior with others. Specifically, participants with strong habits to drink
water in a dining hall or snack while working did not mimic others’ drinking or eating, whereas those with weak habits
conformed. Similarly, participants with strong habits did not shift expectations that they would act in line with descriptive
norms, whereas those with weak habits reported more normative behavioral expectations. This habit resistance was not
due to a failure to perceive influence: Both strong and weak habit participants’ recalled others’ behavior accurately, and it
was readily accessible. Furthermore, strong habit participants shifted their normative beliefs but not behavior in line with
descriptive norms. Thus, habits create behavioral resistance despite people’s recognition and acceptance of social influence.
The Power of Listening in Helping People Change
Guy Itzchakov, Avraham N. (Avi) Kluger
Listening
Giving performance feedback is one of the most common ways managers help their subordinates learn and improve. Yet, research revealed that feedback could actually hurt performance: More than 20 years ago, one of us (Kluger) analyzed 607 experiments on feedback effectiveness and found that feedback caused performance to decline in 38% of cases. This happened with both positive and negative feedback, mostly when the feedback threatened how people saw themselves.
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Executive function deficits mediate the relationship between employees’ ADHD and job burnout
Yaara Turjeman-Levi, Guy Itzchakov and Batya Engel-Yeger
Organizational Behavior and Social Psychology
Adults with Attention-Deficit/Hyperactivity Disorder (ADHD) often face significant
deficits in executive function and adverse work-related outcomes. This study aimed to explore the
role of executive function deficits in job burnout of employees with ADHD. We hypothesized that
employees with ADHD, relative to employees without ADHD, will experience higher levels of job
burnout and deficits in executive function. We also hypothesized that the ADHD-job burnout
relationship would be mediated through executive function deficits, specifically by selfmanagement to time and self-organization/problem-solving. A field study with 171 employees
provided support for the research hypotheses and mediation model in which the employees’
ADHD-job burnout relationship was mediated through executive function deficits. Additional
mediation analyses indicated that the specific executive function of self-management to time and
self-organization/problem-solving mediated the effect of ADHD on job burnout and its facets.
Specifically, for physical fatigue, the mediation was realized through self-management to time,
and for emotional exhaustion and cognitive weariness, the mediation was significant through selforganization/problem-solving. The present findings shed light on the relevance of referring ADHD
among employees, their vulnerability to job burnout, and the role of executive function deficits in
job burnout of employees with ADHD.
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